Food Health Crisis

26/04/2023, by Elliot Firth

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Title
Food Health Crisis
Type
Scenario
About
Customers are complaining about health issues after consuming a product purchased at one of your stores.

As a member of Avery Foods’ Crisis Management Team, its your responsibility respond to the issue, liaising with stakeholders and ensuring the reputation of the company is maintained.
Themes
Food safety, Public health, Product recall, Reputation
Editor Version
1.25.42
Last Update
 26/04/2023

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Files

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S-Unclass-Food Health Crisis-1_MEL version_1_5 serials.docx
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S-Unclass-Food Health Crisis-1_2023-04-26 11-25-48.txplib
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S-Unclass-Food Health Crisis-1 personas.tpp
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S-Unclass-FoodHealthCrisis-PoL.staxl

Notes


This is a medium-length exercise, classified as MEDIUM skill level. It is therefore suitable for players and authors with some experience in crisis management and some familiarity with Conducttr. Duration is about 25-30 minutes, not including after-action review. 

This is a facilitated exercise with the training audience working in parallel as solo players.

Pattern of Life content is provided and is desirable to create a more dynamic environment, but is not mandatory.